As in previous editions, this highly practical book is written with beginning MPA students and practitioners in mind. It focuses on the interpretation and use of research findings, not just number crunching. It covers the entire research process, from initial questions to final report, in clear, jargon-free language, and includes numerous easy-to-understand examples and exercises that provide opportunities for concrete applications of the concepts. It is solidly grounded in public administration and recognizes both the promise and limitations of research within a political environment.

Key features of the book:

--It is highly practical and written to accommodate a mix of readers: those who want to become analysts, managers who will oversee research contracts, and citizens who need to know whether to believe the facts and data they read in today's news;

--It minimizes the use of jargon and explains difficult concepts in clear language. Plentiful end-of-chapter exercises provide opportunities for concrete application of the concepts;

--Key points are highlighted as takeaway lessons so readers are reminded about what really matters. The tough questions to ask are suggested in every chapter;

--Examples and applications are used throughout the book to illustrate concepts and add topical interest;

--It covers the entire research process, from initial questions to the final report.

This book demystifies and makes practical the research every public administrator and policy analyst needs to do the job well. Online instructor's materials, including a Test Bank, PowerPoint slides, and a Survey and Documental Analysis (SDA) guide, are also available to adopters.

Gail Johnson has worked in several public agencies, including the U.S. Government Accountability Office and the U.S. Department of Health and Human Services. Her work with GAO included reports about management of federal agencies, transforming the civil service, and drug use among youth. She has taught in MPA programs for more than fifteen years, worked as consultant with several local governments, and helped design several research workshops for The World Bank. She recently published Trailblazing Governors: Six Remarkable Women, which tells the stories of six of the first generation of women governors. She maintains a blog, Research Demystified, which explores social science research in the context of politics, policy, public administration, program evaluation, and measuring for results and advocacy.