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Quality Management in Reverse Logistics

Quality Management in Reverse Logistics


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About the Book

The concepts of Quality Management (QM) have been used for a long time by manufacturing companies to ensure customers receive a constant and high quality level of products. But what happens with remanufactured or refurbished products?

Quality Management in Reverse Logistics: A Broad Look on Quality Issues and Their Interaction with Closed-Loop Supply Chains discusses the new, promising area of QM and Reverse Logistics interaction. More specifically, it examines and evaluates a number of QM tools and techniques, which can be applied in practice in order to understand, review and improve any closed-loop supply chain process.

Modeling and quantitative methods that can be used by students, practitioners and academics in the Reverse Logistics industry are described. The readers will broaden their scope of thinking in the area of Reverse Logistics, where Quality Management can be applied.


About the Author:

Yiannis Nikolaidis earned his PhD from the Department of Mechanical Engineering, Polytechnic School, Aristotle University of Thessaloniki in 2001. He is currently an assistant professor at University of Macedonia, where his main research area is Quality Management (QM) which contributes greatly to the improvement of product and service quality and to the reduction of quality costs not only of forward manufacturing processes but also of reverse logistics.


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Product Details
  • ISBN-13: 9781447145363
  • Publisher: Springer
  • Publisher Imprint: Springer
  • Depth: 13
  • Height: 234 mm
  • No of Pages: 160
  • Series Title: English
  • Sub Title: A Broad Look on Quality Issues and Their Interaction With Closed-Loop Supply Chains
  • Width: 155 mm
  • ISBN-10: 1447145364
  • Publisher Date: 28 Dec 2012
  • Binding: Hardback
  • Edition: 2013 ed.
  • Language: English
  • Returnable: Y
  • Spine Width: 15 mm
  • Weight: 421 gr


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