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Quality Engineering

Quality Engineering


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About the Book

Der Begriff der Qualität und der Gebrauchstauglichkeit hat eine herausragende Bedeutung in der Informations- und Kommunikationstechnik sowie der Informatik erlangt. In allen Phasen der Planung, Konzeption, Implementierung und Optimierung technischer Systeme und Dienste müssen Qualitätsaspekte berücksichtigt werden, damit die Benutzer eine optimale Qualität und Gebrauchstauglichkeit erfahren können. In diesem Buch wird die Qualität und Gebrauchstauglichkeit kommunikationstechnischer Systeme grundlegend behandelt. Dazu werden zunächst die notwendigen Begriffe eingeführt, und es werden Grundlagen der Psychophysik und der Psychometrie geschaffen. Darauf aufbauend wird der Kreislauf einer menschenorientierten Systementwicklung vorgestellt. Die Messung und Vorhersage von Qualität und Gebrauchstauglichkeit werden dann anhand praktischer Beispiele kommunikationstechnischer Systeme veranschaulicht. Hierbei werden insbesondere Systeme zur Informationsübertragung (Telefonie, VoIP, IP-TV), Sprachdialogsysteme, sowie multimodale Dialogsysteme behandelt. Abschließend werden Modelle zur Schätzung von Qualität und Gebrauchstauglichkeit in der Entwicklungsphase solcher Systeme vorgestellt.

Das Buch richtet sich vorrangig an Leser mit einem technischen Hintergrund, beispielsweise in der Informatik, der Informationstechnik oder der Elektrotechnik. Darüber hinaus sind aber gleichermaßen auch Leser aus den Sprach- und Kommunikationswissenschaften, der Akustik, der Soziologie, dem Bereich Human Factors sowie aus anderen Wissensgebieten angesprochen. Es setzt keine besonderen Vorkenntnisse voraus.


About the Author: ​Sebastian Möller (*1968) ist ein Experte für Qualität und Sprachtechnologie. Er studierte Elektrotechnik an den Universitäten in Bochum, Orléans (Frankreich) und Bologna (Italien). Von 1994 bis 2005 war er als wissenschaftlicher Mitarbeiter und später Hochschuldozent am Institut für Kommunikationsakustik (IKA) der Ruhr-Universität Bochum tätig und arbeitete dort im Bereich der Sprachsignalübertragung, der Sprachtechnologie und Kommunikationsakustik, sowie zu Aspekten der Qualität sprachbasierter Systeme. Er habilitierte sich an der Fakultät für Elektrotechnik und Informationstechnik an der Ruhr-Universität Bochum im Jahr 2004. Von 2005 bis 2015 leitete er bei den Telekom Innovation Laboratories das Strategic Research Lab Quality and Usability. Im April 2007 wurde er zum Professor an der TU Berlin für das Fachgebiet Quality and Usability berufen, und ist seit 2017 Dekan der Fakultät für Elektrotechnik und Informatik der TU Berlin. Er arbeitete als Visiting Fellow bzw. Visiting Professor an den MARCS Auditory Laboratories, University of Western Sydney in Australien, an der Universidad de Granada (Spanien), an der Ben Gurion University of the Negev in Be'er Sheva (Israel), und an der NTNU in Trondheim (Norwegen). Seit 2012 ist er Adjunct Professor an der University of Canberra (Australien).


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Product Details
  • ISBN-13: 9783662560457
  • Publisher: Springer
  • Publisher Imprint: Springer
  • Height: 243 mm
  • No of Pages: 200
  • Spine Width: 18 mm
  • Weight: 594 gr
  • ISBN-10: 3662560453
  • Publisher Date: 27 Nov 2017
  • Binding: Mixed media product
  • Language: German
  • Returnable: Y
  • Sub Title: Qualität Kommunikationstechnischer Systeme
  • Width: 173 mm


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