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Process Excellence

Process Excellence


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About the Book

Die Optimierung der Geschäftsprozesse ist für viele Unternehmen von vorrangiger Bedeutung. Dabei treten immer wieder dieselben Probleme auf: Schwächen bei der Prozessanalyse, ungeeignete Kennzahlen zur Erfolgsmessung oder fehlende Wirksamkeitskontrollen der geplanten Maßnahmen.
Eva Best und Martin Weth stellen hier auf der Basis ihrer langjährigen Beratungserfahrungen eine systematische Vorgehensweise zur professionellen Umsetzung von Reorganisationen vor. Sie zeigen, wie eine kontinuierliche Leistungsmessung implementiert und innerbetrieblicher Widerstand konstruktiv genutzt werden kann. Zahlreiche Beispiele, quantitative Tools, Checklisten zur Reorganisation und viele Praxistipps machen den bewährten Leitfaden zu einem einzigartigen Werkzeug für effektive Prozessoptimierung. Die 4., überarbeitete Auflage enthält aktuelle Beispiele und nützliche Ergänzungen, vor allem zu Redesign.



About the Author: Eva Best, Diplom-Kauffrau, ist Partnerin bei der Unternehmensberatung Capitum Consulting GmbH, Kreuzlingen/Schweiz. Zu ihren Schwerpunkten zählt u. a. Geschäftsprozess- und Kostenmanagement sowie Change Management. Dr. Martin Weth, Diplom-Kaufmann, ist ebenfalls Partner der Capitum Consulting. Die Schwerpunkte seiner Beratungsarbeit liegen u. a. in den Bereichen Strategieentwicklung sowie Geschäftsprozess- und Kostenmanagement.


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Product Details
  • ISBN-13: 9783834922113
  • Publisher: Gabler Verlag
  • Binding: Hardback
  • Height: 244 mm
  • No of Pages: 256
  • Series Title: German
  • Sub Title: Praxisleitfaden Für Erfolgreiches Prozessmanagement
  • Width: 170 mm
  • ISBN-10: 3834922110
  • Publisher Date: 27 Aug 2010
  • Edition: 0004-4., Uberarb. U.
  • Language: German
  • Returnable: Y
  • Spine Width: 14 mm
  • Weight: 467 gr


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