Chapter 1. Introduction
1.1. The Interplay Between Electronic Commerce and Online Dispute Resolution
1.2. Contribution to the Current Academic World of ODR
1.3. Research Scope
1.3.1. Selected Jurisdiction
1.3.2. Thematic Scope of The Study
1.4. Research Question
1.5. Methodology
1.6. Structure of the Book
Chapter 2. Conceptual Settings
2.1. Electronic Commerce and Disputes Arising from Electronic Commerce 2.1.1. Definition Of "E-Commerce"
2.1.2. Major Types of E-Commerce Transactions
2.1.3. Characteristics of E-Commerce Disputes
2.2. Electronic Contract Rules
2.2.1. International Legal Instruments on Electronic Contract Rules
2.2.2. Legal Principles of Electronic Communications
Chapter 3. The Development of ODR In E-Commerce Transactions
3.1. Theory of ODR
3.1.1. Definition of ODR
3.1.2. Development of ODR
3.1.3. Forms of ODR
3.1.4. Connections Between ADR and ODR
3.2. ADR and ODR in the EU
3.2.1. ADR Development in the EU
3.2.2. Current Legal Instruments on ADR in the EU
3.3. ADR and ODR in England
3.3.1. ADR Development in England
3.3.2. Current Legal Instruments in England
3.3.3. ODR Development in the Direction of Online Court 3.4. ADR and ODR in China
3.4.1. ADR Development in China
3.4.2. Current ADR Mechanism in China
3.4.3. China ODR Development Towards a Diversified Dispute Resolution Mechanism
3.5. Comparison of ODR And ADR Development Among the EU, England, and China
Chapter 4. Validity of Electronic Alternative Dispute Resolution Agreements
4.1. Formal Validity Requirements of E-ADR Agreements
4.1.1. Direct Formal Validity Requirements in ADR Legislation
4.1.2. Indirect Formal Validity Requirements: ADR Agreements Concluded in Electronic Form
4.2. Substantive Validity Requirement to E-ADR Agreement
4.2.1. Electronic Consent in Standard Form Contracts
4.2.2. The Application of EU Public Policy to Judicial Review of ADR Agreements
4.2.3. Case Study on E-ADR Agreements in England
4.2.4. Case Study of E-ADR Agreements in China
4.2.5. Sub-Conclusion
4.3. Preliminary Conclusion
Chapter 5. ODR Procedural Standards 5.1. Sources of ODR Procedural Justice
5.1.1. Technical Notes on ODR Issued by UNCITRAL Working Group III
5.1.2. Procedural Principles from Civil Procedure Law
5.1.3. ADR Principles and Rules
5.1.4. Special Procedural Matters of ODR
5.2. Application of ODR Principles to Selective ODR Rules in E-Commerce Disputes
5.2.1. Online Arbitration
5.2.2. Internal Complaint Mechanism of Third-Party Online Platform
5.2.3. Domain Name Dispute Resolution 5.3. Preliminary Conclusion
5.3.1. Challenges to the ODR Development
5.3.2. Proposed Solutions to Improve Justice in ODR Proceedings
Chapter 6. Enforcement of the ODR Outcomes
6.1. Public Enforcement: Judicial Measures
6.1.1. Enforcement of Online Commercial Arbitral Awards
6.1.2. Enforcement of Online Mediated Settlement Agreements
6.1.3. Sub-conclusion
6.2. Private Enforcement: Extra-judicial Measures 6.2.1. Automatic Execution of ODR Decisions
6.2.2. Incentive-Driven Enforcement Mechanism
6.2.3. Sub-conclusion
6.3. Preliminary Conclusion
Chapter 7. Conclusion
7.1. Challenges to the Future ODR Development
7.1.1. Cross-Border Recognition of E-ADR Agreements
7.1.2. Lack of Procedural Fairness in ODR
7.1.3. Lack of Enforceability Mechanism for ODR Outcomes
7.2. Recommendations for the Future ODR System Design 7.2
