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Leadership for Quality : Strategies for Action

Leadership for Quality : Strategies for Action


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About the Book

Leadership for Quality takes an analytical look at practical issues that you will need to confront on a day-to-day basis when involved in quality. It tells you how to critically reflect on and assess the many approaches on offer and identifies the key areas in which you can address and influence the implementation of a quality programme.

Table of Contents:
Series Preface About the Series Editor Preface Acknowledgements Chapter 1 : Leadership in Action : An Overview Chapter 2 : Strategic Thinking for Quality Chapter 3 : Structures for Delivering Quality Chapter 4 : A Culture Receptive to Quality Chapter 5 : Organizational Policies and Processes for Quality Chapter 6 : The Role of the Leader : Facing Out Chapter 7 : The Role of the Leader : Facing in Chapter 8 : Leading the Change Chapter 9 : Management Concerns and Challenges Index


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Product Details
  • ISBN-13: 9780077078287
  • ISBN-10: 0077078284


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