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Erweitertes Workflow-Management

Erweitertes Workflow-Management


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About the Book

Die Unternehmensumwelt unterliegt dem standigen Wandel. Dies erfordert die kontinuierliche Ausrichtung der betrieblichen Prozesse auf die Unternehmensziele. Die zielgerichtete Gestaltung, Lenkung und Entwicklung der Prozesse ist Aufgabe des Prozessmanagements. Fur das Prozessmanagement von stark strukturierten informationsverarbeitenden Prozessen, die durch Arbeitsteilung und einen hohen Anteil an personeller Arbeitskraft gekennzeichnet sind, stellt Workflow-Management eine relevante Basistechnologie dar. Workflow-Anwendungen werden auf der Basis von Workflow-Management-Systemen realisiert und unterstutzen den Informationsfluss sowie die Ablaufsteuerung eines abgegrenzten betrieblichen Prozesses. Neben der Steuerung stellt die Kontrolle eine zentrale Funktion fur das Prozessmanagement dar, die jedoch von Workflow-Management-Systemen nicht ausreichend unterstutzt wird. Kennzahlen sind ein geeignetes Instrument die quantitativ erhebbaren Eigenschaften von Prozessablaufen zu reprasentieren. Sie bilden die objektive Grundlage fur eine Bewertung und dienen -- in Verbindung mit Beurteilungsmassstaben -- der Zielformulierung. Der hier vorgestellte Ansatz erweitert das klassische Workflow-Management-Konzept um die Instrumente Kennzahlen und Ziele. Die Integration berucksichtigt sowohl die Gestaltung als auch die Lenkung und Entwicklung von Workflow-Anwendungen. Der Ansatz zeigt das gesamte Potential dieser Instrumente im Workflow-Management-Kontext und unterstutzt somit ein ganzheitliches Prozessmanagement von Workflow-Anwendungen.


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Product Details
  • ISBN-13: 9783832502577
  • Publisher: Logos Verlag Berlin
  • Binding: Paperback
  • Language: German
  • Returnable: N
  • Spine Width: 0 mm
  • Weight: 750 gr
  • ISBN-10: 3832502572
  • Publisher Date: 23 Jun 2003
  • Height: 210 mm
  • No of Pages: 225
  • Series Title: German
  • Sub Title: Ein Ansatz Zur Unterstutzung Des Prozessmanagements in Workflow-Anwendungen
  • Width: 145 mm


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