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Erfolgsfaktoren unternehmerischer Krisen-PR

Erfolgsfaktoren unternehmerischer Krisen-PR


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About the Book

Doktorarbeit / Dissertation aus dem Jahr 2006 im Fachbereich BWL - Offline-Marketing und Online-Marketing, Note: 1,5, Universität Mannheim (Institut für Deutsche Sprache), Sprache: Deutsch, Abstract: Ob "Peanuts", "Elchtest" oder "Hoechst-Störfall" - bei diesen bekannten Öffentlichkeitskrisen der letzten Jahre rief die mangelhafte Krisen-PR der betroffenen Unternehmen bei Medien und Bevölkerung mehr Empörung hervor als die originären Auslöser und potenzierte so den entstandenen Vertrauensverlust. Auch die sich gerade erst entwickelnde PR-Forschung bietet noch keine konkrete Hilfestellung zur Gestaltung von Krisen-PR. Mit dem bedeutenden Diskurs- und dadurch Realitätsgestaltungsmittel Pressemitteilung beschäftigt sich gar nicht eine einzige wissenschaftliche Untersuchung! Dies muss als unbefriedigend bezeichnet werden, lässt sich doch in Weiterentwicklung der Foucaultschen Ideen formulieren: Effiziente PR produziert Wirklichkeit. Gerade die Berichterstattung der Massenmedien, deren Darstellung und Kommentierung die öffentliche Meinung bedingt, basiert häufig auf inszenierten Meldungen und Ereignissen. Experten sehen das Eindringen in den Journalismus und die Manipulation der von der Öffentlichkeit als neutral angesehenen Vermittlungsfunktion der Medien als primäres Ziel vieler PR-Aktivitäten an. Die vorliegende Arbeit will Denkanstöße für linguistische Forschungen auf diesem Gebiet schaffen, denn gerade die Beschäftigung dieser Disziplin mit Public Relations könnte sich als äußerst fruchtbar erweisen. Zudem entspricht es dem Daseinszweck von Wissenschaft, die Gesellschaft über Manipulationstechniken von PR-Profis aufzuklären. Die Analyse typischer Krisenverläufe lässt mutmaßen, dass effektive Kommunikation, zu deren Ausgestaltung erste Vorgaben erarbeitet werden sollen, Vertrauenskrisen sogar vollständig abwenden kann. Bricht eine Krise dennoch aus, so zeigt diese Arbeit, wie proaktives Handeln, eine schnelle und offene Kommunikation und die geschickte Erstplatzierun


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Product Details
  • ISBN-13: 9783640680603
  • Publisher: Grin Verlag
  • Publisher Imprint: Grin Verlag
  • Height: 210 mm
  • No of Pages: 228
  • Series Title: German
  • Sub Title: Die Beeinflussung von Krisendiskursen am Beispiel von Pressemitteilungen
  • Width: 148 mm
  • ISBN-10: 364068060X
  • Publisher Date: 07 Sep 2010
  • Binding: Paperback
  • Language: German
  • Returnable: N
  • Spine Width: 13 mm
  • Weight: 354 gr


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