A comprehensive coverage of technology and processes behind e-commerce and e-governance At the time of the publication of the first edition of this book, the Internet was seen as a formidable force. It portended to disrupt and transform almost all facets of life; the way we lived and worked, the way commerce was conducted and the way governments would provide services to their citizens. E-commerce was largely seen as the vehicle to propel and accelerate these changes. Most of these changes have occurred, despite the bursting of the Internet bubble after a period of big hype in the year 2000. E-Commerce has weathered many challenges and continues to grow. Now businesses and economies accept that e-commerce is here to stay. New business models are being tried and tested, along with novel methods for exploiting the Internet to make businesses survive and thrive in the highly competitive e-marketplace. The revised edition of this highly successful book captures the essence of the momentous changes that were witnessed in the last six years. Content, which is no longer relevant, has been deleted, while some of the chapters have been rewritten in entirety. New chapters have been added to address the major developments in e-governance, incidence of cyber crimes and their mitigation and the legal framework for enabling trust in the electronic environment. E-Commerce: The Cutting Edge of Business presents the technology and processes behind e-commerce and e-governance. It also underscores the importance of security of transactions in the electronic environment. With such an extensive coverage, the book will be useful to people in trade and commerce and to businesses which are trying to expand using Internet and intranet commerce. Students and teachers of e-commerce will find that the technology and processes that make e-commerce click have been addressed in detail. The book will also be of enormous value to government officials, financial institutions, public sector and the private industry keen to learn about `The Cutting Edge of Business?

Table of Contents:
I: THEME OF THE BOOK Chapter 1. Information Technology and Business Chapter 2. E-Commerce II: ELECTRONIC COMMUNICATION Chapter 3. PCs and Networking Chapter 4. E-mail Chapter 5. The Internet Chapter 6. Intranets III: BUILDING BLOCKS FOR E-COMMERCE Chapter 7. Electronic Data Interchange Chapter 8. The UN/EDIFACT Standard Chapter 9. The Internet and Extranets Chapter 10. Identification and Tracking Tools IV: REENGINEERING FOR CHANGE Chapter 11. Business Process Reengineering Chapter 12. Management of Change V: CONCERNS FOR E-COMMERCE GROWTH Chapter 13. Legal Issues Chapter 14. Cyber Security Chapter 15. Cyber Crimes VI: CREATING TRUST IN THE ELECTRONIC ENVIRONMENT Chapter 16. Information Technology Act, 2000 Chapter 17. Public Key Infrastructure Chapter 18. Electronic Payment Systems and Internet Banking VII: CASE STUDIES IN INDIA Chapter 19. E-Commerce?Case Studies Chapter 20. E-Governance?Case Studies VIII: APPENDICES