In India the Consumer Protection Act was enacted in 1986. The Act is an important piece of Legislation that provides for six consumer rights and the mechanism for redressal of consumer grievances through quasi-judicial bodies.

The Act provides for Right to consumer Education as one of the rights, but available literature indicates that a Large number of consumers are unaware of the existence of such a right. Consumer education delivers practical skills and Knowledge that are relevant to everyone and helps the consumers to get the most from today's competitive markets. Consumer education is the best way to empower the consumers. An aware consumer is confident and rational in taking decisions.

The present volume is based on empirical Research carried out by experts on themes relating to consumer education and awareness. They analyse the current Scenario and Review the programmes and polices relating to consumer education and suggest appropriate strategies to protect the consumers. The papers provide a deep insight into the operationalisation of the Consumer Protection Act and the ! impact of various programmes and polices on the consumer.

The book is useful to academicians, researchers, Policy makers and consumer activists.

About the Author
Prof. S.S. Singh is Director, National Law Institute University, Bhopal. Befor joining NLIU he was working as Professor of Justice and Administration at IIPA, New Delhi. He had his Advanced training in Training Methodology from University of Slough, U.K. He was awarded fellowships under the Higher Education Link Scheme of the British Council Division, British High Commission.

Prof. Singh has done pioneering work in the area of Consumer protection and welfare. He was instrumental in setting up of the Centre for Consumer Studies at IIPA with the Financial assistance from the Department of Consumer Affairs, Gol.

His major areas of Interest include Administrative Law, Constitutional Law, Consumer Protection, Ombudsman, Right to Information, Administrative Accountability and Public Interest Litigation.

Prof. Suresh Misra is working with the Indian Institute of Public Administration, New Delhi as Chair Professor (Consumer Affairs) and Chairman, Centre for Consumer Studies. He holds his Masters in Political Science from Jawaharlal Nehru University, Masters in Human Resource Management from Pondicherry Central University and Ph.D. from Allahabad Central University. He had his advance training in Rural management from the Development Study Centre, Rehovot, Israel and in Training Techniques and Methodology from the Thames Valley University, UK. He was awarded the prestigious AOTS scholarship to attend the Executive Programme on Corporate Management at Tokyo, Japan.

His major areas of interest include Consumer Welfare, Administrative Reforms, Development Administration and Local Governance.

Ms. Sapna Chadah is an Assistant Professor (Administrative and Constitutional 'Law) at the Indian Institute of Public Administration. She has done her LLB and LLM from Delhi University and is pursuing her Ph.D. from Jamia Islnmia Univeraity, New Delhi. Ms. Sapna has organised a number of capacity building programmes in the area of consumer protection. She has completed a number of Research projects and has published papers in journals of repute.