Get customers, retain customers and generate sales for any business type, any size, in any economic climate.
Would you like more customers?
This book focuses purely on how to generate sales from new and existing customers using CRM (Customer Relationship Management), to allow business to undergo sales transformation.
Unique features include:
- 223 ways to achieve sales using CRM.
- 365 actions or questions to help businesses generate even more sales.
- 86 fascinating facts.
- More than 132 mind-boggling quotes related to a particular chapter from the world's top legends, thinkers, business leaders, management experts and sales leaders to give unique insight and inspiration.
- 54 potential lead sources.
- 38 possible reasons a customer does business with you.
- 41 attributes/criteria by which your customers can rate your company.
- 26 communication methods you can use with your customers.
- 22 customer service attributes to check how satisfied your customers are.
- 24 sales team attributes to check how satisfied your customers are.
Any single idea, action, quote or fact mentioned in the book has a potential to transform your business.
So are you ready to grow, to close more deals, to land better clients, to generate more sales?
Congratulations in advance on your imminent growth spurt.
Check testimonials at http: //hiteshchangela.com/Testimonials.html
About the Author: Hitesh Changela is CEO of CRM Ultimate Limited, an innovative software technology company, based in the UK. He helps small to medium size businesses by increasing their efficiency and sales. He makes it easier for businesses to create, track and keep customers for longer periods of time, if not for life.
Hitesh has worked in the IT industry for more than 16 years, including over 6 years at Microsoft Ireland. Through SDL, he worked on projects for multinationals such as IBM, Intel, HP, Canon, CA, Research in Motion and Vivendi.
Hitesh is a voluntary management consultant with social-spiritual, non-profit educational organisations to provide consultancy as well as leadership and management training. He also advises on strategic planning, organization structure and event management.
He holds an MBA in Marketing.
Hitesh lives in London, UK.
You can visit his website at www.hiteshchangela.com
