Chapter 1, Introduction to Apple platforms
Chapter Goal: Provide readers with an overview of Apple platforms and the uniqueness of Macs vs PCs.
- Introduction & Overview of this Book
- History of Apple platforms
- Introduction to macOS (10.15 Catalina)
- Introduction to iOS, iPad OS, tvOS, and watchOS (13.1)
- Apple Hardware & Software Integration
Chapter 2, macOS Client Administration
Chapter Goal: Provide readers with a basic understanding of the most common system utilities and tools built into macOS that all system administrators should be familiar with.
- Apple Hardware Troubleshooting
- Installing & Upgrading macOS
- Disk Utility
- Drive Partition & File Systems
- Recovery Tools
- System Preferences
- Managing Local User Accounts
- Parental Controls & ScreenTime
- System Utilities for System Administration
- Advanced Finder Techiques
- Introduction to the Terminal
Chapter 3, macOS Security
Chapter Goal: Provide readers with an in-depth understanding regarding all of Apple's hardware and operating system level security features.
- File Permissions
- GateKeeper
- FileVault Encryption
- T2 Chip & Activation Lock
- Transparency, Concent, and Control (TCC)
- Access Control
- Privacy Preferences Policy Control (PPPC)
Chapter 4, iOS Client Administration
Chapter Goal: Provide readers with a basic understanding of the most common settings, restrictions, and features for managing iOS devices.
- iOS Hardware Troubleshooting
- iOS Reset & Activation
- iOS Backup & Restore
- Managing Activation Lock
- Configuring VPN
- iOS Device Restrictions
- Managing ScreenTime Features
- Accessiblity & Guided Access Features
Chapter 5, macOS Management using Apple Remote Desktop
Chapter Goal: Provide readers with the knowledge to needed to remotely manage a fleet of macOS devices using Apple's Remote Desktop application.
- Purchasing & Installing Apple Remote Desktop (ARD)
- Configuring macOS Clients to use ARD
- Adding Clients to the ARD Admin Console
- Organizing and Interacting with macOS Clients via ARD
- Installing Applications & Copying Files using ARD
- IT Asset Managemement with ARD
- Configuring a Remote Task Server for ARD
Chapter 6, Managing iOS Devices using Apple Configurator
Chapter Goal: Provide readers w
About the Author: Drew Smith has spent the last twenty years in system administration, providing technology support and designing solutions across the United States. He has been responsible for fleets as large as 6,000 macOS devices across 52 different locations. In 2012, he deployed over 30,000 iPads to higher-education students in 15 different states, at the time it was one of the largest iPad 1:1 deployments. Drew enjoys sharing best practices with others to help them simplify and streamline the management of Apple devices in multi-platform environments.
