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Donna Knapp Van Bogaert

Donna Knapp Van Bogaert

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1.
A Guide to Customer Service Skills for the Service Desk Professional
A Guide to Customer Service Skills for the Service Desk Professional
By: Donna Knapp, Donna (ITSM Academy, Inc) Knapp, Donna (Knapp Associates, Inc.) Knapp
Publisher: Cengage Learning
No Review Yet
AED1,946
Binding:
Paperback
Release:
07 May 2014
Language:
English
International Edition
Ships within 20-22 Days Explain..
Free Shipping in UAE.
2.
The ITSM Process Design Guide
The ITSM Process Design Guide
By: Donna Knapp
Publisher: J. Ross Publishing
No Review Yet
AED798
Binding:
Paperback
Release:
01 Aug 2010
Language:
English
International Edition
Ships within 32-34 Days Explain..
Free Shipping in UAE.
3.
From the Soup Lines to World War II
From the Soup Lines to World War II
By: Donna Mae Knapp
Publisher: Xlibris
No Review Yet
AED163
Binding:
Paperback
Release:
02 Jun 2011
Language:
English
International Edition
Ships within 22-24 Days Explain..
Free Shipping in UAE.
Print On Demand
Print On Demand (POD) titles : are those which have been especially printed by the Publisher / Vendor partner only after an order for them has been received. They are also classified as Non-Returnable.
Non-Returnable titles : are those which have been classified as Non-Returnable under any circumstance by International Publishers / Vendor partners.
4.
A Guide to Customer Service Skills for the Service Desk Professional
A Guide to Customer Service Skills for the Service Desk Professional
By: Donna (ITSM Academy, Inc) Knapp, Donna (Knapp Associates, Inc.) Knapp
Publisher: Course Technology Ptr
No Review Yet
AED1,001
Binding:
PAPERBACK
Release:
27 Mar 2010
Language:
English
International Edition
Ships within 26-28 Days Explain..
Free Shipping in UAE.
5.
A Guide to Service Desk Concepts
A Guide to Service Desk Concepts
By: Donna Knapp, Knapp
Publisher: Cengage Learning
No Review Yet
AED546
Binding:
Paperback
Release:
14 Feb 2013
Language:
English
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