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Donna (ITSM Academy, Inc) Knapp

Donna (ITSM Academy, Inc) Knapp

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1.
A Guide to Customer Service Skills for the Service Desk Professional
A Guide to Customer Service Skills for the Service Desk Professional
By: Donna Knapp, Donna (ITSM Academy, Inc) Knapp, Donna (Knapp Associates, Inc.) Knapp
Publisher: Cengage Learning
No Review Yet
AED898
Binding:
Paperback
Release:
07 May 2014
Language:
English
International Edition
Ships within 12-14 Days Explain..
2.
A Guide to Customer Service Skills for the Service Desk Professional
A Guide to Customer Service Skills for the Service Desk Professional
By: Donna (ITSM Academy, Inc) Knapp, Donna (Knapp Associates, Inc.) Knapp
Publisher: Course Technology Ptr
No Review Yet
AED455
Binding:
PAPERBACK
Release:
27 Mar 2010
Language:
English
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